Enterprise Shield is a value-added service designed for enterprise users which provides coverage options for a wide range of enterprise products, free shipping for repairs, rapid replacement as well as shared coverage options across a fleet.
DJI ENTERPRISE SHIELD
ACCIDENTAL REPLACEMENT & REPAIR SERVICES FOR ENTERPRISE PRODUCTS
Comprehensive
Fleet Protection
Repair or
Replacement
Equipment
Replacements
Rapid Overnight
Shipping*
Free
Shipping
Entire Fleet
Coverage*
ENTERPRISE SHIELD BASIC
Shield Basic operates the same as DJI's Care Refresh program. This tier of Enterprise Shield coverage provides up to two (2) replacements a year with a small additional fee for replacement. Shield Basic offers a broad accidental coverage and also provides free ground shipping of replacement units.
Products that can be covered under Enterprise Shield Basic
Matrice 200
Matrice 210
Matrice 210 RTK
Zenmuse Z30
Zenmuse X4S & X5S
ENTERPRISE SHIELD PLUS
Shield Plus combines the best features of DJI Care and DJI Care Refresh. This plan offers unlimited replacements and repair a year within coverage. There is no additional fee for repair or replacement within the coverage and best of all, it provides a very broad accident coverage. Free overnight shipping is provided on all replacement units. Shared coverage is offered across an entire fleet of products activated at the same time. Plus also enjoyes loaner device service for both the Zenmuse XT and Zenmuse XT2.
Products that can be covered under Enterprise Shield Plus
Matrice 200
Matrice 210
Matrice 210 RTK
Zenmuse Z30
Zenmuse X4S & X5S
Zenmuse XT & XT2
ENTERPRISE SHIELD BASIC vs. PLUS
| Enterprise Shield Basic | Enterprise Shield Plus | |
|
Sharing Service |
N/A |
Yes |
|
Number of Replacements |
2 |
Unlimited |
|
Replacement Fee |
At a Low Price |
Free |
|
Overnight Delivery |
N/A |
Yes |
|
Backup Device Service |
N/A |
Yes |
WHAT DOES ENTERPRISE SHIELD COVER?
DJI Enterprise Shield provides coverage for all of the below incidences, even water damage! Note that in order to process a replacement you must be able to return the damaged equipment. Lost/non-recovered products are not eligible for replacement under Enterprise Shield.
ENTERPRISE SHIELD PRICING
As with most DJI Enterprise products, we are not permitted to disclose pricing online. Please contact our Enterprise Team for pricing on the DJI Enterprise Shield options for compatible products.