DJI Care Refresh for Spark
Additional warranty service program from DJI offering covering accidentals and discounted replacement Spark units.
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DJI Care Refresh for Spark is an additional warranty service program available for the DJI Spark. The Care Refresh Service Plan offers coverage of accidentals over a 12 month period. Throughout this coverage period, you have up to 2 (two) offers for full replacements at a heavily discounted price if your Spark were to suffer damage during normal usage.
How does the DJI Care Refresh program for Spark work?
- Either at the time of purchase or within 48 hours of activating your Spark, you purchase a DJI Care Refresh plan for $59 and activate your DJI Care Refresh plan.
- Now that you have your Spark’s Care Refresh plan activated, you are ready to fly and enjoy your Spark!
- After a few months of enjoying your Spark, you have a small mishap and break two of the arms on your Spark
- First, you will visit DJI’s website to create a repair ticket by following this link: DJI Online Repair Request.
- DJI will then provide your with a case number (beginning with CAS) along with a prepaid shipping label to send your Spark in for diagnosis.
- Upon receipt and diagnosis of your Spark, DJI will provide you an email asking if you would like to have the Spark repaired (they will provide a quote for the repair) or if you would prefer to use one of your two Care Refresh replacement units.
- Depending on your choice, you will either pay the cost for the repair or $49 which is the first time replacement fee using Care Refresh. The second time replacement fee is $69.
- DJI will proceed with the option you choose and in a short amount’s time, your Spark will be arriving back at your door.