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DJI Care Refresh for Spark

$59.00

 
Additional warranty service program from DJI offering covering accidentals and discounted replacement Spark units.

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SKU: DJI-CSPK Category:

Description

DJI Care Refresh for Spark is an additional warranty service program available for the DJI Spark. The Care Refresh Service Plan offers coverage of accidentals over a 12 month period. Throughout this coverage period, you have up to 2 (two) offers for full replacements at a heavily discounted price if your Spark were to suffer damage during normal usage.

How does the DJI Care Refresh program for Spark work?

  1. Either at the time of purchase or within 48 hours of activating your Spark, you purchase a DJI Care Refresh plan for $59 and activate your DJI Care Refresh plan.
  2. Now that you have your Spark’s Care Refresh plan activated, you are ready to fly and enjoy your Spark!
  3. After a few months of enjoying your Spark, you have a small mishap and break two of the arms on your Spark
  4. First, you will visit DJI’s website to create a repair ticket by following this link: DJI Online Repair Request.
  5. DJI will then provide your with a case number (beginning with CAS) along with a prepaid shipping label to send your Spark in for diagnosis.
  6. Upon receipt and diagnosis of your Spark, DJI will provide you an email asking if you would like to have the Spark repaired (they will provide a quote for the repair) or if you would prefer to use one of your two Care Refresh replacement units.
  7. Depending on your choice, you will either pay the cost for the repair or $49 which is the first time replacement fee using Care Refresh. The second time replacement fee is $69.
  8. DJI will proceed with the option you choose and in a short amount’s time, your Spark will be arriving back at your door.

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