Authorized DJI Dealer in Los AngelesAUTHORIZED DEALER

DJI Dealer CaliforniaFREE SHIPPING on orders over $150!

Advexure Phone Number: (855) 625-2055(855) 625-2055

Best DJI DealerSUPPORT@ADVEXURE.COM

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Professional Aerial Drone Systems & Film Solutions | DJI's #1 Midwest & Southern California Authorized Dealer


Frequently Asked Questions

Advexure takes great pride in providing the ultimate personalized drone buying experience. Below you will find answers to the most frequent questions that we hear from customers. If your question is not answered in our FAQ, please initiate a Live Chat or give our Support Team a call at our support line which is available seven days a week.

General

Why should I purchase from Advexure?

Over the past years, Advexure has established itself as a leading retailer and distributor in the drone industry for its high level of support. We take great pride in our Customer Support and want to be sure you have the best possible, personalized drone-buying experience. We don’t just say it, our customer reviews speak to our high level of service and we invite you to review our reputation in the industry through customer feedback shared on Google or Facebook reviews and well as customer experiences in drone owner groups and forums. You can also read more about the “Advexure Experience” by clicking here.

How can I contact Advexure?

We are available 7 days a week by live chat, email and phone. To initiate a live chat please use the chat window in the lower right of this page. To send an email to the Advexure Support Team please visit the Contact page and submit your message through our contact form. You can also reach us by phone from 9-5 PST at (855) 625-2055.

How do I register for an Advexure.com account?

To create an Advexure.com account please click here.

Where do I log in to my Advexure.com account?

To log in to your Advexure.com account please click here.

What is the Advexure Return Policy?

Please click here to read our Return Policy.

 

Ordering / Payment / Shipping

If a product I am looking to order is on BACKORDER, when will I be charged?

If you are paying by credit card, your card will be authorized at the time the backorder is placed and funds will not be captured until the product is ready to ship. If paying by PayPal, you will be charged by PayPal at the time the backorder is placed.

Could I pick up my order?

Yes, we allow pickups from our showroom/pickup location on the west side of LA. Please note we do not allow pickups directly from any of our warehouses, pickups can only be arranged at our designated pickup locations.

How long will it take to receive my order?

Transit time all depends on the shipping method you choose. Our free shipping service is UPS Ground for packages and USPS for smaller mailers. Please reach out by chat, email, or phone for a transit time quote for your order.

What payment methods do you offer?

We accept payment by credit or debit card, PayPal, bank account (e-Check) and cash (pickups only). Credit cards accepted include Visa, MasterCard, American Express and Discover. In addition to these methods, we offer QuickSpark financing. For more information on financing please click “Financing” at the very top of this page.

How soon will my order ship?

Here at Advexure we are known for our extremely fast order processing times and we like to keep it that way. In stock orders placed before 4pm PST M-F are guaranteed to ship the same day.

If I am ordering a product available by PRE-ORDER when will you charge my credit card?

Launch of DJI Mavic Pro Platinum and Phantom 4 Pro Obsidian

Launch of DJI Mavic Pro Platinum and Phantom 4 Pro Obsidian

At the IFA industrial exhibition, on August 31st, 2017, DJI announced two new additions to their existing aerial platform lineup for consumers– the Mavic Pro Platinum and the Phantom 4 Pro Obsidian. Both new drone units have undergone cosmetic upgrades, with the new Phantom 4 Pro Obsidian edition now donning a super-sleek matte black and…

X-Naut iPad Cooling System – Prevent iPad Overheating with DJI GO

X-Naut iPad Cooling System – Prevent iPad Overheating with DJI GO

Introducing X-Naut, the proven iPad cooling system for drone pilots everywhere. Most all professional pilots running DJI systems with DJI GO and DJI GO4 are fully aware of iPad over-heating issues when operating in warmer environments. X-Naut is capable of keeping iPad cool for up to 15 continuous hours.

MavMount – Mounting Solution for DJI CrystalSky & Tablets

MavMount – Mounting Solution for DJI CrystalSky & Tablets

Meet MavMount – the practical mounting bracket solution capable of mounting a DJI CrystalSky, iPad or other tablet devices to your DJI Mavic Pro remote controller. Professionally engineered by experienced drone pilots, the MavMount is a CNC milled aluminum brackets that allows for extremely sturdy mounting.

DJI CrystalSky Monitor In Stock – Batteries, Mounts, Hubs

DJI CrystalSky Monitor In Stock – Batteries, Mounts, Hubs

At last – DJI CrystalSky Monitors are now shipping and CrystalSky 5.5″ Models are IN STOCK and ready ship. Purchase your new CrystalSky Monitor and all the necessary accessories at Advexure.

DJI Matrice 200 Series – Professional Inspection Drones

DJI Matrice 200 Series – Professional Inspection Drones

The DJI Matrice 200 Series Drones have been released to the public today and are sure to impress the professional drone user. This multi-purpose professional and commercial series of drones is designed to meet the demands of enterprise users for aerial inspections and data collection. Learn more about Matrice 200 Availability, Price, and how to buy the Matrice 200.

Advexure is a top-tier, industry leading online aerial drone retailer. We are one of the largest DJI Authorized Dealers in the United States, serving as a go-to DJI Dealer in Los Angeles and the west coast. Composed of a team of drone experts, we're here to help with all of your UAV drone needs.

Drone Experts: Available 7 days a week by email, phone, and live chat

Quick Contact

Phone: (855) 625-2055
Email: support@advexure.com

Locations
Showroom/Pickup - West LA
Warehouse - Culver City