Authorized DJI Dealer in Los AngelesAUTHORIZED DEALER

DJI Dealer CaliforniaFREE SHIPPING on orders over $150!

Advexure Phone Number: (855) 625-2055(855) 625-2055

Best DJI DealerSUPPORT@ADVEXURE.COM

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Professional Aerial Drone Systems & Film Solutions | DJI's #1 Midwest & Southern California Authorized Dealer


Frequently Asked Questions

Advexure takes great pride in providing the ultimate personalized drone buying experience. Below you will find answers to the most frequent questions that we hear from customers. If your question is not answered in our FAQ, please initiate a Live Chat or give our Support Team a call at our support line which is available seven days a week.

General

Why should I purchase from Advexure?

Over the past years, Advexure has established itself as a leading retailer and distributor in the drone industry for its high level of support. We take great pride in our Customer Support and want to be sure you have the best possible, personalized drone-buying experience. We don’t just say it, our customer reviews speak to our high level of service and we invite you to review our reputation in the industry through customer feedback shared on Google or Facebook reviews and well as customer experiences in drone owner groups and forums. You can also read more about the “Advexure Experience” by clicking here.

How can I contact Advexure?

We are available 7 days a week by live chat, email and phone. To initiate a live chat please use the chat window in the lower right of this page. To send an email to the Advexure Support Team please visit the Contact page and submit your message through our contact form. You can also reach us by phone from 9-5 PST at (855) 625-2055.

How do I register for an Advexure.com account?

To create an Advexure.com account please click here.

Where do I log in to my Advexure.com account?

To log in to your Advexure.com account please click here.

What is the Advexure Return Policy?

Please click here to read our Return Policy.

 

Ordering / Payment / Shipping

If a product I am looking to order is on BACKORDER, when will I be charged?

If you are paying by credit card, your card will be authorized at the time the backorder is placed and funds will not be captured until the product is ready to ship. If paying by PayPal, you will be charged by PayPal at the time the backorder is placed.

Could I pick up my order?

Yes, we allow pickups from our showroom/pickup location on the west side of LA. Please note we do not allow pickups directly from any of our warehouses, pickups can only be arranged at our designated pickup locations.

How long will it take to receive my order?

Transit time all depends on the shipping method you choose. Our free shipping service is UPS Ground for packages and USPS for smaller mailers. Please reach out by chat, email, or phone for a transit time quote for your order.

What payment methods do you offer?

We accept payment by credit or debit card, PayPal, bank account (e-Check) and cash (pickups only). Credit cards accepted include Visa, MasterCard, American Express and Discover. In addition to these methods, we offer QuickSpark financing. For more information on financing please click “Financing” at the very top of this page.

How soon will my order ship?

Here at Advexure we are known for our extremely fast order processing times and we like to keep it that way. In stock orders placed before 4pm PST M-F are guaranteed to ship the same day.

If I am ordering a product available by PRE-ORDER when will you charge my credit card?

DJI CrystalSky – Ultra-Bright Drone Video Monitor

DJI CrystalSky – Ultra-Bright Drone Video Monitor

Learn more about the DJI CrystalSky Monitor for Ultra-Bright drone video viewing. Offers crystal clear HD video playback out in the field. The DJI CrystalSky Monitor is the drone pilot’s ultimate video screen. This is the official page for CrystalSky news, updates, availability, stock status and much more.

DJI Matrice 200 Series – Professional Inspection Drones

DJI Matrice 200 Series – Professional Inspection Drones

The DJI Matrice 200 Series Drones have been released to the public today and are sure to impress the professional drone user. This multi-purpose professional and commercial series of drones is designed to meet the demands of enterprise users for aerial inspections and data collection. Learn more about Matrice 200 Availability, Price, and how to buy the Matrice 200.

DroneMax M10 & A40 – Portable Charging for Drones

DroneMax M10 & A40 – Portable Charging for Drones

The all new DroneMax M10 & A40 portable charging units are the premier aftermarket drone battery charger for DJI drone users. Coming in at 99Wh and 414Wh respectively, both the DroneMax M10 and the A40 are the drone community’s first proper exposure to durable, mega capacity, consumer-grade charging stations for drone batteries.

DJI Cendence – Powerful Remote Controller for Professionals

DJI Cendence – Powerful Remote Controller for Professionals

DJI has announced at NAB that it would releasing a brand new, highly customizable analog remote controller – the DJI Cendence Remote Controller. The announcement arrived with an overwhelming batch of new product releases – including DJI Goggles, Tracktenna, Spark, M600 Pro/Ronin-MX/H6D-100c, and the Ronin 2 – all of which seem to be leaving DJI practically bursting.

DJI Goggles – FPV Drone Video Glasses

DJI Goggles – FPV Drone Video Glasses

DJI continues its industry leading innovation in unmanned aerial and film technology with the recent announcement and release of the brand new DJI Goggles – a wearable headset that can connect with your drone’s camera and offers FPV (first-person view) video piloting vision that delivers an incredibly immersive flight experience.

Advexure is a top-tier, industry leading online aerial drone retailer. We are one of the largest DJI Authorized Dealers in the United States, serving as a go-to DJI Dealer in Los Angeles and the west coast. Composed of a team of drone experts, we're here to help with all of your UAV drone needs.

Drone Experts: Available 7 days a week by email, phone, and live chat

Quick Contact

Phone: (855) 625-2055
Email: support@advexure.com

Locations
Showroom/Pickup - West LA
Warehouse - Culver City