Greater situational awareness & better outcomes

Drone as First Responder (DFR)

Agencies and departments nationwide are experiencing improved response times, enhanced situational awareness, and increased officer safety, all while effectively allocating resources despite staffing shortages and budget constraints with DFR.

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When Every second counts

Gain Critical Situational Awarenss quickly

De-Escalate Quickly

When a drone responds to a scene first, live streaming can provide responding units with better intelligence and understanding of how to de-esclate evolving situations.

Keep Officers Safe

An aerial perspective gives first responders a unique vantage point to identify persons of interest, vehicle descriptions, as well as any ingress or egress points. Ultimately, this keeps officers safer.

Allocate Resources Efficiently

Drones can often clear lower-priority calls, allowing patrol officers to focus their attention on higher-priority calls for service, saving departments time and money, even with limited budgets or staffing.

Reduce Response Time

Drones can often respond to a scene within 45 - 60 sec of a call. This dramatically cuts down on response time compared to traditional response.

Drone as First Responder

Santa Monica PD's DFR Program

Discover how the Santa Monica Police Department (SMPD) is revolutionizing police work and keeping their communities safe.

finding the right Equipment for YOUr DFR Program

DFR Drone packages

We have a wide variety of public safety drone solutions to help you and your team build a successful program. see our recommended drone packages below or contact our Public Safety UAS team and get a fully customized quote to best fit your needs.

DJI logo

DJI Dock 2 with Matrice 3TD

Easy Operations. Superior Results

DJI Dock 2 DJI Dock 2

DJI Dock 2 redefines remote operations with significant advancements, featuring a 68% lighter and 75% smaller design for easy transportability, rapid setup, faster charging times, and robust IP55 weather resistance.

  • Weighs only 75 lbs
  • IP55 Ingress Protection
  • 10km Max Operating Radius
  • Integrated Environmental Monitoring System
  • Private Deployment
  • Cloud-Based Modeling

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DJI logo

Matrice 350 RTK

Fully Powered to Forge Ahead.

Matrice 300 RTK Matrice 300 RTK

An upgraded flagship drone platform, the Matrice 350 RTK sets a new benchmark for the industry. This next-generation drone platform features an all-new video transmission system and control experience, a more efficient battery system, and more comprehensive safety features, as well as robust payload and expansion capabilities

  • Up to 55 Minute Flight Time
  • 20km Max Transmission Range
  • Multiple Cameras
  • Higher Payload Compatibility

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DJI logo

Matrice 30T

Power in Portability.

Matrice 30T Matrice 30T

One of DJI's most popular flagship models, the M30T is a weatherproof drone that fits in a backpack and integrates multiple high-performance sensors into one highly capable platform.

  • 41 min Flight Time
  • 640 × 512 px Thermal Camera
  • 12 MP Wide Camera
  • 48 MP Zoom Camera
  • 5x-16x Optical Zoom
  • 0.75 mi. Laser Range Finder
  • IP55 Weather Protection

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DJI logo

DroneSense

Comprehensive Drone Management and Collaboration.

DroneSense DroneSense

DroneSense Remote enables first responders to fly drones remotely and send real-time video footage to your command center, creating a comprehensive view that not only saves time and resources but also reduces risks to personnel involved while keeping communities safer.

  • Improved Response Times
  • Safer Outcomes
  • Fully Customizable
  • Built for Emergency Situations

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DJI logo

DJI Dock 2

Easy Operations. Superior Results

DJI Dock 2 DJI Dock 2

DJI Dock 2 redefines remote operations with significant advancements, featuring a 68% lighter and 75% smaller design for easy transportability, rapid setup, faster charging times, and robust IP55 weather resistance.

  • Weighs only 75 lbs
  • IP55 Ingress Protection
  • 10km Max Operating Radius
  • Integrated Environmental Monitoring System
  • Private Deployment
  • Cloud-Based Modeling

Learn more

DJI logo

Matrice 350 RTK

Fully Powered to Forge Ahead.

Matrice 300 RTK Matrice 300 RTK

An upgraded flagship drone platform, the Matrice 350 RTK sets a new benchmark for the industry. This next-generation drone platform features an all-new video transmission system and control experience, a more efficient battery system, and more comprehensive safety features, as well as robust payload and expansion capabilities

  • Up to 55 Minute Flight Time
  • 20km Max Transmission Range
  • Multiple Cameras
  • Higher Payload Compatibility

Learn more

DJI logo

Matrice 30T

Power in Portability.

Matrice 30T Matrice 30T

One of DJI's most popular flagship models, the M30T is a weatherproof drone that fits in a backpack and integrates multiple high-performance sensors into one highly capable platform.

  • 41 min Flight Time
  • 640 × 512 px Thermal Camera
  • 12 MP Wide Camera
  • 48 MP Zoom Camera
  • 5x-16x Optical Zoom
  • 0.75 mi. Laser Range Finder
  • IP55 Weather Protection

Learn more

DJI logo

DroneSense

Comprehensive Drone Management and Collaboration.

DroneSense DroneSense

DroneSense Remote enables first responders to fly drones remotely and send real-time video footage to your command center, creating a comprehensive view that not only saves time and resources but also reduces risks to personnel involved while keeping communities safer.

  • Improved Response Times
  • Safer Outcomes
  • Fully Customizable
  • Built for Emergency Situations

Learn more

Let's get your program started

Ready to start your DFR program?

Read our Comprehensive Guide on Starting a DFR Program or reach out today to get additional guidance and a customized quote for yoru department or agency.

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DFR Programs & Active Deployments

Speak with Our Enterprise Team

Complete the form below to get recommendations on the best DFR solutions, guidance on starting a UAS program, as well as answers to your questions. You'll hear from us typically within the hour. We look forward to helping you!

Drone as First Responder (DFR) FAQ

What is a Drone as First Responder (DFR) program?

A DFR program uses unmanned aerial systems (UAS) to provide rapid response capabilities in emergency situations. These drones can quickly reach incident scenes, provide real-time aerial video feeds, and assist in decision-making before ground units arrive.

Why would I need a DFR program?

DFR programs improve overall response times, enhance situational awareness, and act as force multipliers, particularly useful in scenarios with limited resources. They help to overcome challenges such as congested CAD queues, geographic coverage gaps, and staffing shortages.

What are the key components of establishing a DFR program?

Key components include defining program goals, developing a Concept of Operations (ConOps), engaging stakeholders, navigating the FAA Beyond Visual Line of Sight (BVLOS) waiver process, creating policies and procedures, selecting appropriate hardware and software, and conducting thorough training.

What is a Concept of Operations (ConOps) in the context of a DFR program?

A ConOps is a strategic blueprint outlining the purpose, mission, procedures, and risk mitigation strategies for drone operations. It is crucial for obtaining FAA BVLOS waivers and ensures safe and effective drone flights.

Who are the stakeholders involved in a DFR program?

Stakeholders include internal members like leadership, operational staff, and support staff, as well as external entities such as the community, local government bodies, civil rights groups, and the media.

What is the FAA Beyond Visual Line of Sight (BVLOS) waiver process?

The BVLOS waiver process allows drones to operate beyond the pilot’s direct line of sight. It involves submitting a Public Declaration Letter, filing for a Certificate of Authorization (COA), and providing a comprehensive ConOps document to the FAA, detailing safety measures and operational plans.

What are the best drones for DFR operations?

Recommended drones include the DJI Matrice 350 RTK, DJI Matrice 30T, DJI Dock 2 with the Matrice 3D series, Autel EVO II 640T, and Autel EVO Max 4T. These models are chosen for their reliability, advanced features, and suitability for public safety missions.

Which software platforms are recommended for DFR operations?

Recommended software includes DroneSense Remote, CAPE by Motorola, and VOTIX. These platforms provide robust solutions for planning, real-time control, and analysis of drone flights, ensuring safe and efficient operations

What training is required for a DFR program?

Training includes roles and responsibilities for the Remote Pilot in Command (RPIC) and Visual Observer (VO), pre-flight safety checklists, communication structures, and Downed Aircraft Recovery Procedures (DARP). Ongoing training ensures readiness and safety in various flight scenarios.

How do I engage with the community and address privacy concerns?

Open communication and transparency are crucial. Regular community meetings, presentations, and forums help address concerns. Engaging with civil rights groups and maintaining clear policies on data usage and privacy protection build trust and acceptance.

What resources are available to help establish a DFR program?

Resources include the FAA's Part 91.113 regulations, FAASTeam Directory, Pilot Institute Part 107 Course, FAA Drone Webinars, Public Safety and Law Enforcement Toolkit, and DRONERESPONDERS. These resources provide guidance on regulations, training, and best practices.

What are the different phases of developing a DFR program?

The phases of setting up a DFR program may include:

A Crawl Phase: Visual Line of Sight (VLOS) operations, establishing basic skills.
A Walk Phase: Complex procedures and extended operations with additional technology.
Run Phase: Fully autonomous BVLOS operations with advanced technology and safety systems.

How do I ensure regulatory compliance in a DFR program?

Compliance involves understanding and adhering to FAA regulations, developing detailed ConOps and SOPs, obtaining necessary waivers, and maintaining ongoing communication with regulatory bodies.

What are the benefits of a DFR program?

Benefits include faster response times, improved situational awareness, enhanced safety for personnel, more efficient resource allocation, and the ability to monitor and manage incidents in real-time.

How do I measure the success of a DFR program?

Success criteria include achieving defined mission goals, maintaining safety standards, obtaining necessary regulatory approvals, and demonstrating improved response times and operational effectiveness.

By addressing these questions, agencies can effectively communicate the purpose, benefits, and operational aspects of a DFR program, ensuring a well-informed and supportive stakeholder base.

What are the operational limitations of a DFR program?

Operational limitations include weather conditions, airspace restrictions, battery life, and line-of-sight requirements for non-BVLOS operations. Drones may also face interference from other electronic devices and require regular maintenance and updates.

How do DFR programs handle data security and privacy?

DFR programs implement strict data management policies, including encryption of data transmissions, secure storage solutions, and access controls. Regular audits and compliance with relevant privacy laws ensure data security and privacy.

How do you obtain community support for a DFR program?

Community support can be obtained through public outreach, education sessions, and demonstrations. Addressing concerns transparently, showing the benefits of the program, and actively involving community leaders can foster support.

What are the typical costs involved in starting a DFR program?

Costs include purchasing drones and associated hardware, software licensing, training personnel, obtaining regulatory approvals, and ongoing maintenance and operations. Additional costs may arise from community engagement and data management solutions.

What types of incidents/calls are most suitable for DFR deployment?

DFR is suitable for a wide range of incidents, including traffic accidents, missing persons, hazardous material spills, natural disasters, and active crime scenes. Drones can quickly provide critical situational awareness in these scenarios.

How do I ensure the safety of drone operations in populated areas?

Safety measures include detailed risk assessments, predefined flight paths, geofencing, use of collision-avoidance technology, and coordination with local authorities. Compliance with FAA regulations and proper training are also essential.

What are the challenges in integrating drones with existing emergency response systems?

Challenges include ensuring compatibility with existing communication systems, training personnel, managing data integration, and aligning drone operations with established protocols. Effective planning and collaboration with stakeholders are key to overcoming these challenges.

How long does it typically take to implement a DFR program?

The implementation timeline varies but typically ranges from several months to over a year. It involves planning, stakeholder engagement, regulatory approvals, training, and testing. A phased approach, starting with pilot programs, can expedite the process.

How do you handle maintenance and upkeep of drones in a DFR program?

The implementation timeline varies but typically ranges from several months to over a year. It involves planning, stakeholder engagement, regulatory approvals, training, and testing. A phased approach, starting with pilot programs, can expedite the process.

How do I train personnel for a DFR program?

Training includes theoretical knowledge of drone operations, FAA regulations, hands-on flight training, emergency procedures, and specific DFR scenarios. Regular refresher courses and simulations ensure ongoing proficiency.

How do I address concerns about drones infringing on personal privacy?

Addressing privacy concerns involves clear policies on data collection and usage, transparency with the community, adherence to privacy laws, and regular audits. Public education about the program’s objectives and safeguards can also help mitigate concerns.

What kind of support can DFR programs receive from federal or local agencies?

Support can include grants and funding opportunities, technical assistance, regulatory guidance, and training resources. Engaging with agencies like the FAA, FEMA, and local law enforcement can provide valuable support and resources.

How do drones contribute to search and rescue operations?

Drones provide aerial views that can cover large areas quickly, detect heat signatures using thermal imaging, and access difficult terrain. This enhances the efficiency and effectiveness of search and rescue operations, improving chances of locating missing persons.

What are the ethical considerations in using drones for public safety?

Ethical considerations include ensuring privacy, maintaining transparency, avoiding misuse of data, and ensuring drones are used solely for their intended purposes. Engaging with ethical oversight bodies and the community helps address these concerns.

How do drones enhance situational awareness for first responders?

Drones provide real-time aerial footage, offer different perspectives through various sensors (thermal, zoom, etc.), and relay critical information to responders. This improves decision-making and resource allocation during incidents.

How do DFR programs coordinate with other emergency services?

Coordination involves establishing communication protocols, integrating drone data with other systems, conducting joint training exercises, and ensuring interoperability. Clear roles and responsibilities should be defined to streamline operations.

What advancements in drone technology are beneficial for DFR programs?

Advancements include improved battery life, enhanced AI and automation, better sensor technology (thermal, LIDAR), collision avoidance systems, and more reliable communication links. Staying updated with technological trends ensures DFR programs leverage the best available tools.

Helping You Get started

Ready to build your UAS program?

Give us a call and get a full, personalized system built for your specific needs. Our team of Part 107 pilots, past public servants, and UAS experts can assess your situation, and recommend the best drone system for your mission sets and operaitons.

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