DJI Matrice 4TD pairs advanced thermal imaging with multi-lens optical cameras for complete situational awareness. IP55-rated and flight-tested at -30°C to 50°C with up to 54 minutes of operation, it excels in industrial or public safety missions. Combine with DJI Dock 3 for automated deployment and real-time data insights.
DJI Matrice 4TD is a thermal drone expertly designed to pair with DJI Dock 3. It integrates a high-resolution infrared camera, powerful telephoto lens, and intelligent flight features for automated missions. With IP55 protection and up to 54 minutes of flight, M4TD excels in demanding environments and real-time thermal operations.
DJI Matrice 4TD Series
Key Specifications
Total Weight | Approx. 1850 g (~4.1 lbs) |
Max Takeoff Weight | Up to 2090 g (~4.6 lbs) |
Dimensions | 377.7 × 416.2 × 212.5 mm (~14.8 × 16.4 × 8.3 in) |
Max Flight Time | 54 minutes |
Operating Temperature | -30°C to 50°C (-4°F to 122°F) |
Ingress Protection Rating | IP55 |
Transmission System | DJI O4+ Enterprise |
Max Transmission Distance | FCC: 25 km (~15.5 miles), CE: 12 km (~7.45 miles) |
DJI Matrice 4TD
-
Thermal Camera
640 × 512 resolution, f/1.0, ~53 mm equivalent
Infrared super-resolution up to 1280 × 1024
*UHD gain mode for Dock 3 is not currently supported; update planned -
Tele Camera
1/1.5-inch CMOS, 48 MP
f/2.8, ~168 mm format equivalent
4× higher pixel count than M3D, double zoom improvement -
Laser Rangefinder
Reach: ~1800 m (~5905 ft) at 1 Hz
Accuracy: 0.2 + 0.005 × D (m) -
Mid-Tele Camera
1/1.3-inch CMOS, 48 MP
f/2.8, ~70 mm format equivalent -
Wide-Angle Camera
1/1.3-inch CMOS, 48 MP
f/1.7, ~24 mm format equivalent -
NIR Auxiliary Light
6° field of view, up to ~100 m illumination range
Boosted Imaging Potential
- Dock 2: 1/2-inch CMOS sensor, 12 MP
- Dock 3: 1/1.5-inch CMOS sensor, 48 MP
- Refined mid-tele lens for smoother zoom transitions and precise detail capture
Night Scene Mode
Both M4D and M4TD variants integrate Night Scene Mode to clarify visuals in low-illumination settings. The M4TD’s 7× tele lens offers a black-and-white night scene feature (IR Cut Filter ON) for extra clarity during distant observations.
Upward Inspection Made Simple
The M4TD’s 7× tele camera can tilt up to 80°, enabling effortless bridge and overhead asset inspections without frequent repositioning.
Extended Flight Duration
- Dock 2: Up to 51 minutes (return-to-home battery at 25%)
- Dock 3: Up to 54 minutes (return-to-home battery at 15%)
Dynamic Terrain Following
Use responsive terrain-following to maintain steady altitude above varying landscapes, reducing collision risks and boosting accuracy for mapping workflows.
Matrice 4D Series — Independent Combo
Built upon the core imaging systems of the Matrice 4 platform, this series provides elevated flight capability and enhanced environmental protection, including:
- IP55 rating to endure challenging weather conditions
- Onboard Relay that ensures a strong signal in complex flight scenarios
- Extended Flight Time for longer missions in a single sortie
- Intelligent Functions featuring AI-based object detection and advanced imaging
This combo can be purchased separately from Dock systems and includes a DJI RC Plus 2 Enterprise controller, a dedicated charging hub, and a rugged protective case for simplified transport.
Onboard Relay
- One drone functions as a transmission relay
- The secondary drone extends flight range thanks to stronger signal coverage
- Prepare two M4D units and two RC devices
- Assign one set as the relay platform, the other as the primary worker
- Relay mode remains unavailable when using a Dock
Enhanced Intelligence
Real-Time Detection
- Identifies people, vehicles, and boats instantly
- Sends automated alerts to FlightHub 2 upon detection
Smart Track
- Locks on to moving targets and tracks them automatically
Automated Routes
- Manages object detection along predefined waypoints
- Automatically records details and issues notifications upon detection
Intelligent Change Detection
- Compares new and historical imagery to identify significant changes
- Speeds up decision-making on maintenance or site updates
Mouselook
- Allows smooth gimbal navigation using basic mouse movement
- Offers a user-friendly alternative to handheld remote controllers
Select and Zoom
- Pinpoint a subject on your screen for immediate zoom
- Streamlines analysis for security or industrial tasks
Algorithms on the Aircraft
Custom AI detection models can be uploaded to Dock 3-compatible drones, benefiting from up to 10 TOPS of onboard computational power in the M4D line. DJI provides the necessary training and deployment frameworks, and interested parties can request early access on the official DJI developer portal.
Source Code Retrieval
Download patch instructions and relevant assets from the developer site.
Training the Model
Optimized for image-detection workflows—train the model for your operational scenario.
Model Upload
Submit the processed model to the DJI developer platform for validation and preparation.
Image Validation
Check model quality and reliability through real-world or simulated data sets.
Final Distribution
Associate each model with specific drone serial numbers, supporting either online or offline deployment.
*Currently ready for select Matrice 4 models; M4D support planned in a future rollout.
FlightHub Integration
- Directly forward live footage to third-party servers for advanced analytics
- Any detections are relayed back to FlightHub, visible within a virtual cockpit
- Facilitates comprehensive analysis and customizable flight task configurations
Data Security
Systemwide Data Protection
DJI Dock 3 collaborates with FlightHub 2, utilizing highly secure AWS servers and strict data handling standards for maximum confidentiality.
US-Based AWS Server
DJI leverages Amazon AWS in the United States, which holds ISO 27001/27017/27018 certifications for recognized data protection.
EU-Based AWS Server
In compliance with GDPR, DJI is rolling out AWS servers in Frankfurt, Germany. Once online, all European Dock data remains within EU borders.
DJI FlightHub 2 – ISO Certified
- ISO 27001: Confirms a secure operational framework and software design
- ISO 27701: Ensures rigorous privacy measures to protect user data
FlightHub 2 On-Premises
From Q2 2025 onward, customers can deploy FlightHub 2 on dedicated in-house servers or private clouds, keeping Dock data fully under their control.
DJI Matrice 4TD is a thermal drone expertly designed to pair with DJI Dock 3. It integrates a high-resolution infrared camera, powerful telephoto lens, and intelligent flight features for automated missions. With IP55 protection and up to 54 minutes of flight, M4TD excels in demanding environments and real-time thermal operations.
DJI Matrice 4TD Series
Key Specifications
Total Weight | Approx. 1850 g (~4.1 lbs) |
Max Takeoff Weight | Up to 2090 g (~4.6 lbs) |
Dimensions | 377.7 × 416.2 × 212.5 mm (~14.8 × 16.4 × 8.3 in) |
Max Flight Time | 54 minutes |
Operating Temperature | -30°C to 50°C (-4°F to 122°F) |
Ingress Protection Rating | IP55 |
Transmission System | DJI O4+ Enterprise |
Max Transmission Distance | FCC: 25 km (~15.5 miles), CE: 12 km (~7.45 miles) |
DJI Matrice 4TD
-
Thermal Camera
640 × 512 resolution, f/1.0, ~53 mm equivalent
Infrared super-resolution up to 1280 × 1024
*UHD gain mode for Dock 3 is not currently supported; update planned -
Tele Camera
1/1.5-inch CMOS, 48 MP
f/2.8, ~168 mm format equivalent
4× higher pixel count than M3D, double zoom improvement -
Laser Rangefinder
Reach: ~1800 m (~5905 ft) at 1 Hz
Accuracy: 0.2 + 0.005 × D (m) -
Mid-Tele Camera
1/1.3-inch CMOS, 48 MP
f/2.8, ~70 mm format equivalent -
Wide-Angle Camera
1/1.3-inch CMOS, 48 MP
f/1.7, ~24 mm format equivalent -
NIR Auxiliary Light
6° field of view, up to ~100 m illumination range
Boosted Imaging Potential
- Dock 2: 1/2-inch CMOS sensor, 12 MP
- Dock 3: 1/1.5-inch CMOS sensor, 48 MP
- Refined mid-tele lens for smoother zoom transitions and precise detail capture
Night Scene Mode
Both M4D and M4TD variants integrate Night Scene Mode to clarify visuals in low-illumination settings. The M4TD’s 7× tele lens offers a black-and-white night scene feature (IR Cut Filter ON) for extra clarity during distant observations.
Upward Inspection Made Simple
The M4TD’s 7× tele camera can tilt up to 80°, enabling effortless bridge and overhead asset inspections without frequent repositioning.
Extended Flight Duration
- Dock 2: Up to 51 minutes (return-to-home battery at 25%)
- Dock 3: Up to 54 minutes (return-to-home battery at 15%)
Dynamic Terrain Following
Use responsive terrain-following to maintain steady altitude above varying landscapes, reducing collision risks and boosting accuracy for mapping workflows.
Matrice 4D Series — Independent Combo
Built upon the core imaging systems of the Matrice 4 platform, this series provides elevated flight capability and enhanced environmental protection, including:
- IP55 rating to endure challenging weather conditions
- Onboard Relay that ensures a strong signal in complex flight scenarios
- Extended Flight Time for longer missions in a single sortie
- Intelligent Functions featuring AI-based object detection and advanced imaging
This combo can be purchased separately from Dock systems and includes a DJI RC Plus 2 Enterprise controller, a dedicated charging hub, and a rugged protective case for simplified transport.
Onboard Relay
- One drone functions as a transmission relay
- The secondary drone extends flight range thanks to stronger signal coverage
- Prepare two M4D units and two RC devices
- Assign one set as the relay platform, the other as the primary worker
- Relay mode remains unavailable when using a Dock
Enhanced Intelligence
Real-Time Detection
- Identifies people, vehicles, and boats instantly
- Sends automated alerts to FlightHub 2 upon detection
Smart Track
- Locks on to moving targets and tracks them automatically
Automated Routes
- Manages object detection along predefined waypoints
- Automatically records details and issues notifications upon detection
Intelligent Change Detection
- Compares new and historical imagery to identify significant changes
- Speeds up decision-making on maintenance or site updates
Mouselook
- Allows smooth gimbal navigation using basic mouse movement
- Offers a user-friendly alternative to handheld remote controllers
Select and Zoom
- Pinpoint a subject on your screen for immediate zoom
- Streamlines analysis for security or industrial tasks
Algorithms on the Aircraft
Custom AI detection models can be uploaded to Dock 3-compatible drones, benefiting from up to 10 TOPS of onboard computational power in the M4D line. DJI provides the necessary training and deployment frameworks, and interested parties can request early access on the official DJI developer portal.
Source Code Retrieval
Download patch instructions and relevant assets from the developer site.
Training the Model
Optimized for image-detection workflows—train the model for your operational scenario.
Model Upload
Submit the processed model to the DJI developer platform for validation and preparation.
Image Validation
Check model quality and reliability through real-world or simulated data sets.
Final Distribution
Associate each model with specific drone serial numbers, supporting either online or offline deployment.
*Currently ready for select Matrice 4 models; M4D support planned in a future rollout.
FlightHub Integration
- Directly forward live footage to third-party servers for advanced analytics
- Any detections are relayed back to FlightHub, visible within a virtual cockpit
- Facilitates comprehensive analysis and customizable flight task configurations
Data Security
Systemwide Data Protection
DJI Dock 3 collaborates with FlightHub 2, utilizing highly secure AWS servers and strict data handling standards for maximum confidentiality.
US-Based AWS Server
DJI leverages Amazon AWS in the United States, which holds ISO 27001/27017/27018 certifications for recognized data protection.
EU-Based AWS Server
In compliance with GDPR, DJI is rolling out AWS servers in Frankfurt, Germany. Once online, all European Dock data remains within EU borders.
DJI FlightHub 2 – ISO Certified
- ISO 27001: Confirms a secure operational framework and software design
- ISO 27701: Ensures rigorous privacy measures to protect user data
FlightHub 2 On-Premises
From Q2 2025 onward, customers can deploy FlightHub 2 on dedicated in-house servers or private clouds, keeping Dock data fully under their control.
DJI Matrice 4TD Specifications
General
Weight | Approx. 1850 g (Includes battery, propellers, microSD card, no third-party payloads. Actual weight may vary due to materials or external factors.) |
Max Takeoff Weight | 2090 g |
Dimensions | 377.7 × 416.2 × 212.5 mm (L ×W ×H, without propellers) |
Wheelbase | Diagonal: 498.5 mm Front Motor L-R: 383.0 mm Rear Motor L-R: 343.0 mm Front-Rear: 341.6 mm |
Max Ascent Speed | 6 m/s (Normal Mode) 10 m/s (Sport Mode) |
Max Descent Speed | 6 m/s (Normal Mode) 8 m/s (Sport Mode) |
Max Horizontal Speed | Normal Mode (Obstacle Sensing Enabled): 15 m/s forward, 12 m/s backward, 10 m/s sideways Sport Mode: 21 m/s forward, 19 m/s backward, 15 m/s sideways (When used with DJI Dock, only Normal Mode is supported.) |
Max Wind Speed Resistance | 12 m/s (during operation, takeoff, or landing) |
Max Takeoff Altitude | 6500 m |
Max Flight Time | 54 minutes (Measured at 12 m/s forward flight in a windless lab at 20 m ASL, Obstacle Avoidance Off, from 100% to 0% battery. Results vary by environment and firmware.) |
Max Hovering Time | 47 minutes (Measured hovering in a windless environment at 20 m ASL from 100% to 0% battery. Results vary.) |
Max Operating Radius | 10 km (Approx. 25°C, safe battery level of 15%, no wind, flight speed ~15 m/s, 18 min hover. Results vary.) |
Max Flight Distance | 43 km (Measured at 16 m/s in a windless environment at 20 m ASL from 100% to 0% battery. Results vary.) |
Max Pitch Angle | 25° (Normal Mode), 30° (Sport Mode) |
Max Angular Velocity | 200°/s |
Global Navigation Satellite System | GPS + BeiDou + Galileo + QZSS + GLONASS (QZSS and GLONASS supported only with RTK enabled) |
Hovering Accuracy Range | Vertical: ±0.1 m (Vision Positioning) ±0.5 m (GNSS) ±0.1 m (RTK) Horizontal: ±0.3 m (Vision Positioning) ±0.5 m (GNSS) ±0.1 m (RTK) |
Operating Temperature | -20° to 50° C (-4° to 122° F) |
Ingress Protection Rating | IP55 |
Motor Model | 2611 |
Propeller Model | 1364F foldable low-noise anti-ice propellers |
RTK Module | Integrated on the aircraft |
Beacon | Integrated on the aircraft |
Cameras
Image Sensor |
DJI Matrice 4D Wide-Angle: 4/3 CMOS, 20 MP Medium Tele: 1/1.3-inch CMOS, 48 MP Tele: 1/1.5-inch CMOS, 48 MP DJI Matrice 4TD Wide-Angle: 1/1.3-inch CMOS, 48 MP Medium Tele: 1/1.3-inch CMOS, 48 MP Tele: 1/1.5-inch CMOS, 48 MP |
Lens |
Wide-Angle (M4D) FOV: 84°; 24 mm equivalent; f/2.8–f/11; Focus: 1 m–∞ Wide-Angle (M4TD) FOV: 82°; 24 mm equivalent; f/1.7; Focus: 1 m–∞ Medium Tele FOV: 35°; 70 mm equivalent; f/2.8; Focus: 3 m–∞ Tele FOV: 15°; 168 mm equivalent; f/2.8; Focus: 3 m–∞ Lens Defogging: Supported on wide-angle, medium tele, and tele |
ISO Range |
Normal Mode: ISO 100–25600 Night Scene Mode (M4D) Wide-Angle: ISO 100–204800 Medium Tele: ISO 100–409600 Tele: ISO 100–409600 Night Scene Mode (M4TD) Wide-Angle: ISO 100–409600 Medium Tele: ISO 100–409600 Tele: ISO 100–819200 |
Shutter Speed |
DJI Matrice 4D Wide-Angle: Electronic 2–1/8000 s, Mechanical 2–1/2000 s Medium Tele: 2–1/8000 s Tele: 2–1/8000 s DJI Matrice 4TD 2–1/8000 s |
Max Image Size |
Matrice 4D Wide-Angle: 5280×3956 Medium Tele: 8064×6048 Tele: 8192×6144 Matrice 4TD Wide-Angle: 8064×6048 Medium Tele: 8064×6048 Tele: 8192×6144 |
Minimum Photo Interval | Matrice 4D: 0.5 s Matrice 4TD: 0.7 s |
Still Photography Modes |
DJI Matrice 4D Wide-Angle: Single (20 MP), Timed, Smart Capture, Panorama Medium Tele: Single (12/48 MP), Timed, Smart Capture Tele: Single (12/48 MP), Timed, Smart Capture DJI Matrice 4TD Wide-Angle: Single (12/48 MP), Timed, Smart Capture, Panorama Medium Tele: Single (12/48 MP), Timed, Smart Capture Tele: Single (12/48 MP), Timed, Smart Capture |
Video Codec and Resolution | H.264 / H.265, CBR or VBR 4K: 3840×2160@30fps FHD: 1920×1080@30fps |
Video Bitrate | H.264: 60 Mbps H.265: 40 Mbps |
Supported File System | exFAT |
Photo Format |
Matrice 4D Wide-Angle: JPEG/DNG (RAW) Medium Tele: JPEG Tele: JPEG Matrice 4TD: JPEG |
Video Format | MP4 (MPEG-4 AVC/H.264) |
Digital Zoom | Tele Camera: 16x (112x hybrid) |
NIR Auxiliary Light
Infrared Illumination |
DJI Matrice 4TD FOV: 5.7°±0.3° |
Laser Module
Laser Rangefinding | Normal Incidence: 1800 m @20% reflectivity target (1 Hz) Oblique Incidence (1:5): 600 m (1 Hz) Blind Zone: 1 m Distance Accuracy (1–3 m range): System Error <0.3 m, Random Error <0.1 m @1σ Other Distances: ±(0.2 + 0.0015D) (D in meters) *Performance may degrade in rain or fog. |
Infrared Thermal Camera
Thermal Imager | Uncooled VOx Microbolometer Do not expose lenses to intense energy (sun, lava, lasers) to avoid permanent damage. |
Resolution | 640×512 (UHR up to 1280×1024@30fps) |
Pixel Pitch | 12 μm |
Frame Rate | 30 Hz |
Lens | DFOV: 45° Equivalent Focal Length: 53 mm Aperture: f/1.0 Focus: 5 m–∞ |
Sensitivity | ≤50 mk@f/1.0 |
Temperature Measurement | Spot & Area Range (High Gain): -20° to 150°C (-4° to 320°F) Range (Low Gain): 0° to 500°C (32° to 932°F) |
Palette | White Hot / Black Hot / Tint / Iron Red / Hot Iron / Arctic / Medical / Fulgurite / Rainbow 1 / Rainbow 2 |
Photo Format | JPEG (8-bit), R-JPEG (16-bit) |
Video Resolution | 1280×1024@30fps (UHR Infrared, Night Scene disabled), else 640×512@30fps |
Video Bitrate | H.264: 6.5 Mbps (640×512@30fps), 12 Mbps (1280×1024@30fps) H.265: 5 Mbps (640×512@30fps), 8 Mbps (1280×1024@30fps) |
Video Format | MP4 |
Still Photography Modes | Single (640×512 or 1280×1024), Timed (0.7–60 s intervals), UHR Infrared Image |
Digital Zoom | 28x |
Infrared Wavelength | 8–14 μm |
Infrared Temperature Measurement Accuracy |
High Gain: ±2 °C or ±2% (greater applies) Low Gain: ±5 °C or ±3% (greater applies) |
Gimbal
Stabilization | 3-axis mechanical (tilt, roll, pan) |
Mechanical Range |
Matrice 4D Tilt: -140° to +50°; Roll: -52° to +52°; Pan: -65° to +65° Matrice 4TD Tilt: -140° to +113°; Roll: -52° to +52°; Pan: -65° to +65° |
Controllable Range |
Matrice 4D Tilt: -90° to +35°, Pan not controllable Matrice 4TD Tilt: -90° to +90°*, Pan not controllable *Between +70° and +90° tilt, wide, medium tele, and infrared cameras may be obstructed. |
Max Control Speed (Tilt) | 100°/s |
Angular Vibration Range | ±0.005° |
Sensing
Sensing Type | Omnidirectional binocular vision + 3D infrared sensor (downward) |
Forward | Measurement: 0.5–20 m Detection: 0.5–200 m Effective Speed: ≤15 m/s FOV: Horizontal 95°, Vertical 90° |
Backward | Measurement: 0.5–20 m Effective Speed: ≤12 m/s FOV: Horizontal 95°, Vertical 90° |
Lateral | Measurement: 0.5–16 m Effective Speed: ≤10 m/s FOV: Horizontal 90°, Vertical 90° |
Upward | Measurement: 0.5–20 m Effective Speed: ≤6 m/s FOV: Front/Back 95°, Left/Right 90° |
Downward | Measurement: 0.5–16 m Effective Speed: ≤6 m/s FOV: Front/Back 90°, Left/Right 95° |
Operating Environment | Forward/Backward/Upward/Downward: Surfaces with clear patterns, lux >0.1 Lateral: Diffuse reflective surface >20% reflectivity, lux >6 |
Video Transmission
System | DJI O4+ Enterprise |
Live View Quality | 720p/30fps or 1080p/30fps (DJI RC Plus 2 Enterprise) 540p/30fps, 720p/30fps, 1080p/30fps (DJI Dock 3 & FlightHub 2) |
Operating Frequency | 2.400–2.4835 GHz 5.150–5.250 GHz (CE: 5.170–5.250 GHz) 5.725–5.850 GHz (Availability varies by region; comply with local regulations.) |
Max Transmission Distance | FCC: 25 km CE: 12 km SRRC/MIC: 12 km (Unobstructed, free of interference, one-way test.) |
Max Transmission Distance (with interference) | Strong interference: 1.5–5 km Medium interference: 5–15 km Weak interference: 15–25 km |
Max Download Speed | 20 MB/s (DJI Dock 3), 20 MB/s (DJI RC Plus 2 Enterprise) |
Lowest Latency | ~100 ms aircraft to dock (dependent on environment), additional network factors for dock to FlightHub 2 |
Antenna | 8 antennas, 2T4R |
Transmitter Power (EIRP) | 2.4 GHz: <33 dBm (FCC), <20 dBm (CE/SRRC/MIC) 5.1 GHz: <23 dBm (FCC/CE) 5.8 GHz: <33 dBm (FCC/SRRC), <14 dBm (CE) |
Others | Supports DJI Cellular Dongle 2 (region-dependent) |
Storage
Supported Memory Cards | U3/Class 10/V30 or above exFAT format recommended |
Recommended microSD Cards | Lexar 1066x (64GB/128GB/256GB/512GB) Kingston Canvas Go! Plus (64GB/128GB/256GB/512GB) |
Battery
Capacity | 6768 mAh |
Voltage | 22.14 V |
Max Charging Voltage | 25.5 V |
Cell Type | Li-ion 6S |
Chemical System | LiNiMnCoO2 |
Energy | 149.9 Wh |
Weight | 640 g |
Cycle Count | 400 |
Charging Temperature | 5° to 45° C (41° to 113° F) |
Discharge Rate | 4C |
Max Charging Power | 1.8C |
Low-Temperature Charging | Supports self-heating charging |
Power Adapter
Input | 100–240 V AC, 50/60 Hz, 3 A |
Output Power | 240 W |
Output | Total: Up to 240 W max USB-C Port: 65 W max (If two ports are used simultaneously, USB-C max is 45 W.) |
What’s Included
(1) Matrice 4TD Aircraft (flight battery purchased separately)
(1) CW Low-Noise Anti-Ice Propellers (Pair)
(1) CCW Low-Noise Anti-Ice Propellers (Pair)
(1) Screws and Washers
*Note: The standalone combo will be sold at a later date.
DJI’s Care Enterprise program gives professional operators of the Matrice 4D and 4TD additional protection for accidental damage, water infiltration, and related issues. If the device is retrieved, DJI will repair or replace it under the plan. For full details, please visit DJI.
Supported Aircraft: DJI Matrice 4D / 4TD
Regions: Mainland China, USA, Canada, Australia, Japan, South Korea, 27 EU Nations, UK, Switzerland, Norway, Liechtenstein, Iceland, Serbia, Monaco, Hong Kong, Mexico
Service Type: DJI Care Enterprise Plus
Year One: Includes one (1) year of DJI Care Enterprise Plus, activated at device setup without additional fees. The coverage amount is $8,100.
Renewal: Available separately for subsequent coverage periods.
Service Binding
First-year coverage is auto-bound, no activation code needed. For renewals, use an activation code on the DJI Care Enterprise page.
Service Details
- Free repairs up to a shared coverage limit
- Two replacement batteries per year under coverage
- Round-trip shipping at no cost plus water damage coverage
Purchase Binding Conditions
- First Year: Automatically applies when activating a brand-new device.
- Renewal: You may purchase a renewal plan if the original DJI Care Enterprise package is still valid or expired within 15 days, and the total coverage duration doesn’t exceed two (2) years, for up to three (3) years total protection.
How many versions are there in the DJI Matrice 4D Series, and what are their differences?
DJI Matrice 4D Series includes two models: DJI Matrice 4D and DJI Matrice 4TD. DJI Matrice 4D integrates a 4/3-inch 20 MP wide-angle camera, a 1/1.3-inch 48 MP medium tele camera, a 1/1.5-inch 48 MP tele camera, and a laser rangefinder for advanced imaging. DJI Matrice 4TD adds an infrared thermal camera and an NIR auxiliary light to its wide-angle, medium tele, and tele cameras, plus a laser rangefinder, delivering powerful thermal imaging and enhanced low-light performance.
What certification level does the DJI Matrice 4D Series hold in Europe?
The Matrice 4D Series is C2 and C6 certified by the European Union Aviation Safety Agency (EASA).
What is the IP rating of the DJI Matrice 4D Series drones?
They are rated IP55.
Do the cameras on DJI Matrice 4D Series support mapping without Ground Control Points (GCPs)?
Only the 4/3-inch CMOS wide-angle camera on DJI Matrice 4D supports mapping without GCPs.
What precautions should be taken when using the infrared thermal camera on DJI Matrice 4TD?
Never expose the thermal camera lens to powerful energy sources (e.g., direct sunlight, lava, lasers). Doing so risks burning the sensor and causing permanent damage.
How is the DJI Matrice 4D Series different from the Matrice 4 Series?
- IP55 weather resistance rating
- Up to 54 minutes of flight time
- Higher payload capacity
- Airborne relay support (one drone hovers as a relay station)
- Arms are not foldable
Why can the arms of the DJI Matrice 4D Series rotate slightly, and why are there gaps at the arm bases?
The drones use rotational dampers at each arm base to minimize vibration, ensuring stable, long-duration flights. Slight rotation and visible gaps at the bases are part of the design.
What are the best practices for using the anti-ice propellers on the DJI Matrice 4D Series?
- Replace them every 12 months or after 500 flight hours to maintain anti-icing efficacy.
- Avoid scratching or directly handling propeller surfaces; do not use oil or alcohol-based cleaners.
- Always use propellers from the same package for proper balance.
- Replace damaged or deformed propellers, washers, and screws together—never reuse them.
Why are the propeller tips on the DJI Matrice 4D Series curved?
This design helps reduce overall propeller noise.
Do DJI Matrice 4D Series drones allow manual flight with a remote controller?
Yes. They can link with the DJI RC Plus 2 Enterprise for direct, manual operation.
Do DJI Matrice 4D Series drones support dual remote controllers simultaneously?
No. They do not provide dual-remote control functionality.
How do you set up airborne relay with two DJI Matrice 4D Series drones?
First, link each drone to its own remote controller. In the DJI Pilot 2 app, set one aircraft as the Main Aircraft (operational drone) and the other as the Relay Aircraft. Wait for re-linking. Once completed, the connection topology will be visible in the main interface.
Can DJI Matrice 4D Series drones use airborne relay when connected to DJI Dock 3?
Currently, no—airborne relay is unsupported with Dock 3 operations.
DJI Dock 3
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