To Submit a Repair: Please follow the steps below and submit a ticket at the bottom of this page.
**We do not offer repair services on DJI Spark or Phantom models earlier than the Phantom 4 Pro**
As one of the longest serving DJI dealers in North America
, Advexure is a select partner offering DJI Certified Repair Service for DJI aerial drones. Advexure techs operate in-house and are DJI Certified technicians, our techs have been fully trained through DJI repair facility programs and are fully certified by DJI directly. With our commitment to a high level of service, Advexure offers top-notch DJI drone repair services that are timely, reliable, and safe. Advexure offers the following drone repair and maintenance services: Inspire 2 Repair
, Phantom 4 Pro Repair
, Mavic Pro Repair
, Matrice 200 Maintenance
, Matrice 600 Maintenance
. For all other DJI drone repair or maintenance related inquiries, please email our technicians at email@example.com.
STEP 4: SUBMIT YOUR DRONE.
If you agree to submit your drone for repair, you will agree to pay a $50 diag- nostic fee, which is applied to the total overall cost of your repair if you decide you'd like us to proceed.
STEP 6: PROCEEDING WITH REPAIR.
After receiving our repair estimate, you decide whether or not to proceed with repair. We prefer you give us a written confirmation via email at repairs@advex- ure.com to proceed with repair. If you do not want to proceed with repair, you will be charged $50 for the repair diagnosis.
STEP 7: REPAIR COMPLETE.
Once the repair is complete and your unit is reassembled, inspected, flight tested, and cleaned, we will send you another email with a PayPal invoice to pay online, or if you'd prefer, we will reach out to pro- cess payment over the phone.
STEP 8: PAY YOUR INVOICE.
After we have received payment on your outstanding repair charges, we will imme- diately process your repair unit for ship- ment once we receive the appropriate shipping information from you.