Replacement/spare gimbal lock for the Autel EVO II Pro 6K camera.
I ordered a gimbal lock for an Autel Evo II Pro 6 K . A gimbal lock arrived in short order, unfortunately it wasn't the correct item. I contacted the Advexure team about my "problem" and received a reply email the next day with the promise(at zero cost) of a replacement piece. I'm very pleased with Advexure's service!
Thank you William, we appreciate you taking the time to review your experience and support interaction with our team.
Okay, it's a gimbal cover. Not much to say about it other than that it's genuine and fits. So I'll tell an amusing anecdote instead. The second day I had my drone, I realized that the gimbal cover wasn't in my pocket where I was sure I'd left it. So I went outside and retraced my steps, looking through the grass for a clear plastic item that I thought had fallen out of my pocket. When that search turned up empty, I went through the house looking for it, figuring maybe it fell out on the way back in. Still no joy. Finally, I decided that ordering another one was the best way to find the one I'd misplaced. So I ordered it: and literally 30 seconds later, I found the lost one. It was on my desk. So now I have a spare. Life is good.
Ha! Thanks for the very detailed review of your lost cover saga. Fly safe.
Ordered it on Friday afternoon, got it Saturday. I am pretty close to Los Angeles where they are based out of but still, it was fast shipping, packaged well. Got my items as described. Will purchase again!!!
The customer service at Advexure is first class. No matter how big or small, customer service is always a priority. This is my third or fourth order and you have gained a customer for life. A huge Thank You for putting the customer first.
Thanks Mark and you are most welcome sir. We appreciate your repeat business and loyalty to our team. Safe flying with your EVO II!
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